I'll keep it short... This air conditioner is made with the cheapest materials possible. I bought this air condition last year, and three months later the fan broke. I opened up to see if I could do anything about it (and to confirm that it was in fact the fan the was causing the trouble), it turned out that it was in fact the fan that broke (basically shattered into pieces) and most of the material inside was STYROFOAM and cheap plastic... I'll never buy from this company again

To be fair, the unit does well on cool days (below 85). On hotter days, when you really need it, it barely keeps my 350 sq ft. appartment at 80. This is not my idea of comfort. In addition I don't cook in the appartement and I don't have massive southern exposure either so those excuses are not valid. This unit simply doesn't live up to the 14000 BTU rating (considering entire houses run just fine on 2 ton units). Called customer service today and they'll send a technician over, we'll see what happens but I don't think they'll consider it faulty. My impression so far is save your money and buy something better.

I got something very similar to this, if not the same thing, from QVC for about 1/3rd the price here.

I have 2 similar models and they are great.

You just have to be careful with vendors.

The price here is excessive.